DAMAGE WAIVER & LIMITATION OF LIABILITY

Damage & Liability Policy

Anytime Anywhere Movers

This Damage & Liability Policy (“Policy”) is incorporated into and made part of the Service Agreement and Bill of Lading between Anytime Anywhere Movers (“Company”) and the customer (“Customer”). The Company operates as a Georgia intrastate household goods carrier providing hourly, non-binding moving services, and this Policy is intended to comply with applicable Georgia law and regulations.

1. Standard of Care

The Company agrees to exercise reasonable care under the circumstances in the handling and transportation of the Customer’s property. The Company does not act as an insurer of the Customer’s goods.

2. Ordinary Wear, Minor & Cosmetic Damage

The Company shall not be liable for minor or cosmetic damage that may reasonably occur during a move despite the exercise of reasonable care, including but not limited to scratches, scuffs, dents, chips, cracks, abrasions, or normal wear and tear affecting furniture, walls, floors, door frames, stair rails, elevators, or similar surfaces.

3. Customer-Packed Items

The Company shall not be liable for loss of or damage to items that are:

• Packed by the Customer or third parties,

• Packed prior to crew arrival, or

• Packed in containers or materials not supplied and packed by the Company.

Liability applies only to items professionally packed by Company employees using Company-provided materials.

4. Fragile, Delicate & High-Value Items

Unless expressly agreed to in writing prior to the move and professionally packed by the Company, the Company assumes no liability for damage to fragile, delicate, or high-value items, including but not limited to:

• Glass, mirrors, artwork, antiques, and collectibles

• Televisions or monitors not properly boxed

• Electronics and internal components

• Marble, stone, slate, granite, or similar materials

• Items with pre-existing damage or structural weakness

The Company is not responsible for internal, electronic, or mechanical failure of any item.

5. Furniture Assembly & Disassembly

The Company shall not be liable for damage arising from the assembly or disassembly of furniture that is:

• Previously damaged, weakened, stripped, or unstable

• Improperly manufactured or designed

• Previously repaired, altered, or modified

6. Customer-Directed Services

The Company shall not be liable for damage resulting from Customer-directed instructions, including but not limited to:

• Item placement or positioning

• Use of narrow spaces, stairways, elevators, hallways, or doorways

• Use of access points after the Customer has been advised of associated risks

Customer direction constitutes assumption of risk to the extent permitted by Georgia law.

7. Limited Valuation & Liability

Unless a higher valuation option is selected and confirmed in writing prior to the commencement of services, the Company’s liability for loss or damage proven to be caused by Company negligence is limited to a maximum of One Hundred Dollars ($100.00) per item, not to exceed the item’s actual cash value at the time of loss.

This limitation applies only while the property is in the Company’s care, custody, and control during transport.

8. Excluded Transportation & Storage

The Company assumes no liability for items:

• Placed into or removed from storage units, storage facilities, PODS, containers, or warehouses

• Transported in vehicles not owned, leased, or operated by the Company, including Customer vehicles, rental trucks, trailers, or third-party carriers

9. Payment Requirement & Claims Review

All moving charges are due in full upon completion of the job.

• Damage claims will be reviewed only after full and final payment is received

• Damage claims do not delay, reduce, or offset the final invoice

• Billing disputes may not substitute for or delay the claims process

Claims are handled separately from billing matters.

10. Notice of Claim & Time Limit

All claims for loss or damage must be submitted in writing within twenty-four (24) hours of job completion.

Failure to provide timely written notice constitutes a waiver of the claim to the fullest extent permitted by Georgia law.

11. Structural, Environmental & Access Conditions

The Company shall not be liable for damage caused by or resulting from:

• Structural defects or weaknesses

• Uneven, unstable, or compromised flooring

• Low ceilings, tight hallways, or restricted access

• Weather or environmental conditions beyond Company control

• Unsafe, limited, or non-standard access points

12. Limitation of Liability

To the maximum extent permitted by Georgia law, the Company’s liability is limited strictly to the remedies and amounts stated in this Policy. Nothing herein shall be construed to waive liability for gross negligence or willful misconduct where such waiver is prohibited by law.

13. Severability

If any provision of this Policy is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Acknowledgment

By booking services, signing the Service Agreement, or permitting work to begin, the Customer acknowledges that they have read, understood, and agreed to this Damage & Liability Policy.