CANCELLATION & REFUND POLICY
- Jon Banks
- Aug 4
- 2 min read
CANCELLATION & REFUND POLICY
Anytime Anywhere Movers
Effective Date: August 4, 2026
This Cancellation and Refund Policy applies to reservations made with Anytime Anywhere Movers.
By booking services and submitting a deposit or other payment, the customer acknowledges and agrees to this policy.
Deposits
A deposit may be required to reserve your moving date, arrival window, crew, vehicle, or other services.
Your reservation is not considered fully secured until any required deposit has been received.
Customer Cancellations
If you need to cancel or reschedule your move, please contact Anytime Anywhere Movers as soon as possible.
Cancellation and refund eligibility may depend on how much notice is provided and whether a crew, vehicle, rental equipment, or other resources have already been committed to the reservation.
Deposits may become non-refundable when:
The customer cancels on the scheduled service date after the crew has been dispatched.
The customer cancels after the scheduled arrival time.
The crew arrives and the customer is unavailable or refuses the scheduled service.
The customer provides an incorrect address or information that prevents the scheduled service from being completed.
The customer fails to provide reasonable access to the property.
The customer materially changes the move after dispatch and the Company cannot reasonably perform the new scope of work.
Rescheduling
We will make reasonable efforts to accommodate requests to reschedule.
Rescheduling is subject to crew and vehicle availability.
A deposit may be transferred to a new service date when approved by Anytime Anywhere Movers.
Company Cancellations
If Anytime Anywhere Movers is unable to perform the scheduled service and cannot provide an acceptable alternative date or arrangement, eligible payments made toward services that were not performed will be refunded.
Weather & Uncontrollable Events
Severe weather, road closures, emergencies, accidents, government restrictions, unsafe working conditions, or other circumstances outside our reasonable control may require a move to be delayed or rescheduled.
When reasonably possible, we will offer rescheduling rather than cancellation.
Services Already Performed
Payments for moving labor, transportation, packing, materials, mileage, or other services that have already been provided are generally not refundable except when required by applicable law.
A customer’s dissatisfaction does not automatically qualify a completed service for a full refund. Any damage or service-related claim will be reviewed separately based on the circumstances and applicable agreement.
Refund Processing
Approved refunds will generally be returned to the original payment method whenever reasonably possible.
Processing times may vary depending on the customer’s bank, card issuer, or payment provider.
No-Show or Inaccessible Location
A reservation may be treated as a customer cancellation if our crew arrives at the scheduled location and cannot reasonably contact the customer, gain access, or begin the scheduled work.
Any applicable deposit may be forfeited to cover dispatch, travel, scheduling, and other costs incurred.
Contact Us
Questions regarding a cancellation, rescheduling request, or refund should be directed to:
Anytime Anywhere Movers
404-507-2952
Any Move, Anytime, Anywhere.
© 2026 Anytime Anywhere Movers. All Rights Reserved.
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